Age Verification Policy (21+)

PlayArenaNZ.com is intended for adults. You must be 21 years or older to access or use our site and any related services.

1) Mandatory 21+ access

• By entering or using the site, you confirm you are at least 18.
• We do not knowingly allow use by anyone under 21.

2) Age-gating approach

We use age-gating measures that may include an 21+ entry confirmation, prompts during account creation, and checks based on risk signals (for example, inconsistent account details). We may store an “21+ confirmed” flag in cookies/local storage to reduce repeated prompts.

3) How age may be confirmed/verified

When needed, we may request additional proof to confirm you are 21+, such as:

• Date of birth confirmation and matching to account information.
• Government ID check (e.g., passport/driver licence) via secure processes and, where used, trusted verification providers.
• Other reasonable verification steps (e.g., payment or account integrity checks) to support adult-only access.

We aim to minimise data collected. Where identity documents are used, we only keep what is necessary (typically the verification result and audit metadata), and not full copies, unless required by law or for fraud prevention.

4) If a user is underage

• Access will be denied and/or the account may be suspended or closed.
• We may cancel services and restrict future access.
• Personal information associated with an underage account will be deleted or de-identified where lawful and appropriate.

5) Reporting concerns

If you believe someone under 21 is using PlayArenaNZ.com, or if you have questions about our age controls, contact us at contact@playarenanz.com. Please include any relevant details so we can investigate.

6) Advertising and platform requirements (no targeting minors)

We do not direct marketing to minors. Where we use advertising platforms, we apply age-restriction settings (21+) and audience controls intended to avoid serving ads to under-18s. Our content and placements are designed for adult audiences.